Crisis Management Foundation (S-CMF)
This foundation course introduces you to the fundamental principles of effective crisis management and crisis communications.
In this beginner’s crisis management course, you will familiarise yourself with the crisis management lifecycle and learn that activities you need to perform in each crisis stage to contain the impact of a crisis and help your organisation recover from disruptions.
While getting acquainted with industry best-practice crisis management methodology, you will gain insight into real-world crisis management experts’ tips and tricks on crisis preparedness and crisis response, with a special focus on internal and external communications during a crisis.
Exam and Certification:
After this course, you will have the opportunity to demonstrate your knowledge through an online exam supervised by SECO-Institute. Successful candidates are awarded the prestigious S-CMF certification from SECO-Institute.
Benefits of Certification:
Demonstrable knowledge will significantly enhance your value as a professional for your organisation. Additionally, this certification by SECO-Institute ensures improved career prospects for you.
Delivery methods:
- Tutored online/ virtual training
- Classroom training
Objectives
By the end of this course, participants will be able to:
- Understand how crises emerge, progress, and impact individuals and organisations
- Understand the fundamental principles of crisis management methodology and apply them to basic crisis scenarios
- Know how an internal crisis management organisation works and how to participate effectively in a crisis management team meeting
- Understand the best practices on internal and external crisis communication principles and apply them to basic crisis scenarios
- Have grasped the fundamental principles of stakeholder analysis and reputation management.
Pre-requisites:
No specific knowledge is required to participate in this foundation-level course.
Audience
This course is suitable for:
- Professionals seeking an introduction to crisis management;
- Beginners wanting to understand the importance of crisis management and how it works in practice.