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IT service management
 
 
Sourcing

Today, there is an ever increasing flexibility in sourcing IT Services. Whatever the buzzword: Offshoring, Outtasking, Business Process Outsourcing, Service Oriented Architectures (SOA) - in the end only the results count.

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These are achieved by defining a sourcing strategy aligned with the business strategy, enabling the organisation to implement it and carefully monitor and control this process. Our independent expertise will help you achieve this.

Our Services

  • Defining a sourcing strategy that fits your strategic intent and current capabilities
  • Assessing and optimising selected contracts for short term financial/quality improvements
  • Supporting you in both identifying and selecting suitable service providers and throughout Request for Information (RFI), Request for Proposal (RFP) and contract closure
  • Supporting specific tool selections by eliciting and documenting your requirements, followed by market research and vendor selection as well as technical integration and test

Your Benefit

  • You work together with service partners you can trust
  • You can prove to the business that you are obtaining value for money in sourcing IT services
  • You demonstrate that you can manage the service levels of your service providers
  • You obtain tools that fit business requirements at competitive market rates


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RELATED INFO
  links:
Request for information - IT Service Management
IT Global Services UK Brochures
  downloads:
IT Service Management - Service description
   
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