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Banking in the non-stop society

The 24-hour society is here and with it non-stop banking, fuelled by the breakthrough of Internet banking. To run mission-critical banking systems around the clock requires excellence in managing operational risk.

Modern society is dependent on a host of services running smoothly at all times, including electricity, water and communications. If these break down, it can adversely affect society and people's lives, especially in urban areas. While banking services are not as vital in terms of life and property, they are critical for the banks themselves and for retailers, and also essential for the end customer. As new customers get access to the banks' systems over the Internet, the internal bank systems are exposed in an entirely new fashion, bringing with it a whole new set of challenges.

We assist customers in this area in solving problems, but first of all to prevent them from happening. Key to our solution is a systematic review and analysis of the company's systems and routines. The end product is a comprehensive business risk management system. As IT systems become increasingly complex, with more and more users, the risks involved in running non-stop mission-critical IT operations will grow. The tolerance for disruptions will not.



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