With thousands of service management professionals in attendance, it is the premier event in the global calendar for IT Sector professionals looking to network, learn and improve their skills.

Paul Breslin, IT Sector Leader in the Benelux and UK gave a 40 minute presentation on 'Information Security Management: 'Leveraging your process with ISO/IEC 27001' which was well received by a knowledgable audience. You can download the presentation of Paul on the right site of this page.

The three day event with the theme "Theory into Practice" covered all aspects Service Management throughout the IT industry and was co-sponsored by one of DNV's major ICT-sector clients, Marval.

The event was the biggest yet and attracted delegates from the major IT players worldwide from companies including Hewlett Packard, BT, Computer Associates, IBM, and Microsoft, as well as companies with major IT operations such as GE, Eli Lilly and TNT.